Important: Exchange rules do not apply for used packages.


The package exchange terms and regulations:

  1. The time limit to request an exchange for 1-year validity packages is 180 days and for packages with more than 1-year validity is 360 days.
  2. A 20 USD exchange fee, as well as any price difference, will be applied in order to exchange a package.
  3. Multiple packages cannot be exchanged for a single package (e.g. three 1-VP packages cannot be exchanged for a 3-VP package).
  4. Upgrades and exchanges may only be made with packages assigned the same points. For instance, 1VP to 1VP, 3VPs to 3VPs, etc.