If I don’t book my hotel reservation included in a year, what will happen?
When the package is valid for more than 1 year, and the Customer does not use all the nights they are entitled to in one of the years included in their Package, the rights to those nights will roll over for only one additional year. Rollover must still be within Package Validity and will, therefore, not apply to nights included in the last year of the Package.
Please note that you can use the previous year’s roll-over nights of your package only after the current year’s available nights have been entirely used.
If you have eight nights yearly for three years and do not use your vacation in the first year, in the second year, you can use 16 nights (8 nights for the current year and 8 for the previous one). In this situation, three scenarios may happen:
If you request to book all 16 nights in the second year, you will be able to book all 16 nights as long as you meet the delivery term. In this scenario, you need to send your request at least 37 days before your package purchase anniversary in the second year (21 delivery + 16 accommodations) or sooner.
If you request to book only eight nights in the second year, the eight available nights from the second year will be booked, and the remaining nights from the first year will not roll over to the third year. Consequently, in the third year, you will have eight available nights to book.
If you book less than eight nights, the remaining nights will roll over to the third year. For example, if you book five nights, three nights will roll over to the third night. Or If you don't book any night, eight nights will roll over to the third year.