If I don’t book my hotel reservation included in a year, what will happen?


When the package is valid for more than 1 year, and the Customer does not use all the nights they are entitled to in one of the years included in their Package, the rights to those nights will roll over for only one additional year. Rollover must still be within Package Validity and will, therefore, not apply to nights included in the last year of the Package.


Please note that you can use the previous year’s roll-over nights of your package only after the current year’s available nights have been entirely used.



For example:

If someone has eight nights yearly for three years and does not use their vacation in the first year, in the second year, they can use 16 nights (8 nights for the current year and 8 for the previous one). In this situation, three scenarios may happen:

If someone requests to book all 16 nights in the second year, they will be able to book all 16 nights as long as they meet the delivery term. In this scenario, they need to send their request at least 37 days before their package purchase anniversary in the second year (21 delivery + 16 accommodations) or sooner.


If they request to book only eight nights in the second year, the eight available nights from the second year will be booked, and the remaining nights from the first year will not roll over to the third year. Consequently, in the third year, they will have eight available nights to book.


If they book less than eight nights, the remaining nights will roll over to the third year. For example, if they book five nights, three nights will roll over to the third night. Or If they don't book any night, eight nights will roll over to the third year.