Refund Policy

Are the Onyxum hotel packages refundable?
Yes - when a customer requests a refund within the specified guarantee period for an Onyxum product or service, the following refund policies may apply: F...
Mon, 23 Jan, 2023 at 9:35 AM
How do I request a refund?
To request a refund, please send a ticket via your Onyxum Account or send an email to with subject of “Refund” within 21 days of purchas...
Mon, 23 Jan, 2023 at 9:48 AM
How long does it take to receive a refund?
It takes up to 1 business days to process refund requests.
Mon, 23 Jan, 2023 at 9:59 AM