Onyxum Support

Onyxum offers hotel points which can be used toward booking hotels all around the world. Onxyum Hotel Points are travel credits you can use towards bookings...

Hotel suggestions range from 3 to 5-star hotels. At Onyxum, we have made it our mission to provide our customers with the very best service delivery in the ...

Onyxum has launched a feature to make the booking process easier and more advanced. Consequently, you are able to: Book your preferred hotel online via yo...

Each room can be occupied by only those people whose name are on the hotel voucher.

Members of the WTO (World Trade Organization)

Yes; however, in some locations where the number of hotels is low, your options may be limited or there may not be any availability.

For creating a new request, simply go to the "Support" section in the main menu and click on "New Ticket". You must then complete the f...

In order to request a group booking, the organizer must send an email to booking@onyxum.support or form his back office with ticketing system to (Hotel inqu...

The rights to use the reservations included in a package can be given to first degree relatives (A first-degree relative is one's child, sibling or pare...

a.     Have your family member registered as a Customer in Onyxum.com (it is free). b.     Have the transfer fee ready in your Onyxum E-wallet (10% of the ...